Resources
Guides to importing, installing and running a vending machine in Europe and Australia.
Guides
What is worth knowing before you buy or lease a machine.
Installation guide
What your venue needs: space, power, water and an internet connection.
Customs and legal
Duties, import VAT, CE marking and the importer's obligations.
Frequently asked questions
Lead times, payments, leasing, breakdowns and shipping.
Blog
Articles to help you choose a machine and a location.
From order to your venue
Indicative lead times. The quote states the ones for your order.
Manufacturing
2–4 weeks
Pre-shipment inspection
2–3 days
Packing and loading
2 days
Sea freight
4–6 weeks
Customs
3–5 days
Delivery and installation
1–3 days
Documents we ask for
What must come with each machine to sell it legally in the European Union.
From the manufacturer
EU declaration of conformity
Signed by the manufacturer according to Directive 2006/42/EC
Technical manual
In the language of the destination country, with wiring diagrams and parts list
EMC test report
Electromagnetic compatibility test (Dir. 2014/30/EU)
Low-voltage test report
Low voltage test (Dir. 2014/35/EU)
Technical file
Risk analysis and safety assessment
For EU customs
Commercial invoice
With Incoterm, weight, value and detailed description
Packing list
Breakdown of packages, gross/net weights and dimensions
Bill of Lading (B/L)
Original ocean freight bill of lading
TARIC code
Tariff classification checked before shipping
Import declaration
Filed by a customs broker
In Australia the reference is the RCM mark (electrical safety and electromagnetic compatibility) and clearance with Australian customs. We detail it in your quote.
Need help with the paperwork?
We handle the import, customs and documents for each machine.