1. Who they apply to
These terms govern the requests and the purchase, leasing and revenue-sharing contracts for vending machines that you make with Jorge Pérez Amat ("we") through vendinginnovation.site. The owner's full details are in the legal notice.
We only sell and lease to businesses and professionals who contract for their business. If you are a private individual, write to us before making a request.
Whatever we agree in writing in each quote or contract prevails over these general terms.
2. How a contract is made
- Request. You tell us which machine you want and where it will go, using the contact form or the quick order form. The request does not commit you to anything and nothing is paid on the website.
- Quote. We send you a fixed written quote with the model, price, taxes, shipping, customs, installation, estimated lead time, payment terms, warranty and how long it is valid.
- Acceptance. The contract is formed when you accept the quote in writing and, if stated, pay the deposit. Leasing and revenue sharing are signed in a separate contract that we will send you beforehand.
We will confirm by email that we have received your request and your acceptance of the quote.
3. Prices, taxes and payment
- Catalogue prices are indicative ("from"), in euros and excluding taxes. The price that counts is the one in the accepted quote.
- Amounts in Australian or New Zealand dollars are an approximate conversion; the final currency and amount are set in the quote.
- Taxes (VAT, GST or import taxes) apply according to the law of the country of delivery and are itemised in the quote.
- Payment is made by bank transfer on the dates in the quote. We do not ask for card details on the website.
4. Delivery and installation
- Manufacturing and shipping times are estimates and depend on the manufacturer, transport and customs. We will tell you as soon as we know of any delay.
- Before delivery we will tell you what the installation site needs: space, access, power and, for some machines, water. It is up to you to have it ready on the agreed date.
- When you receive the machine, check it and note any visible damage on the carrier's delivery note. Tell us about any defect as soon as possible.
- When ownership of the machine passes to you and who bears the risk during transport are stated in the quote.
5. Warranty
Each machine has the manufacturer's warranty, with the period and conditions stated in the quote. We handle claims and spare parts with you and the manufacturer.
The warranty does not cover damage from misuse, impacts or vandalism, installations or repairs made by third parties without our agreement, or normal wear and tear.
Nothing above limits the rights the law gives you that cannot be excluded.
If you buy in Australia, nothing in these terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law that cannot be excluded. Those guarantees also protect businesses that buy goods costing up to AUD 100,000, unless they buy them to resell or to transform.
6. Using and operating the machine
You decide where and how you operate the machine. You are responsible for the venue's or site's permissions, the licences and registrations your business requires (for example, food business registration if you sell food), the products you sell and restocking them.
Sales or income estimates you see on the website or in a calculator are indicative. We do not guarantee any level of sales.
7. Customer account
To use the customer area you must provide accurate details and keep your password secret. We may suspend an account that is used fraudulently or against these terms. You can ask us to close it at any time by writing to info@vendinginnovation.site.
8. Liability
We are responsible for fulfilling what we agree in the quote or contract. Neither party is liable to the other for loss of profit or indirect damage, except in cases of wilful misconduct or gross negligence, and always within the limits the law does not allow to be excluded.
We are not liable for delays or failures caused by events we cannot reasonably control or avoid, such as disasters, border or port closures, or decisions of the authorities. If they happen, we will let you know and look for a solution with you.
9. Changes to these terms
We may update these terms. Each contract is governed by the version in force when you accept the quote.
10. Governing law and courts
Before going to court, write to us at info@vendinginnovation.site: we will try to resolve the problem amicably.
These terms are governed by Spanish law. The parties submit to the courts of the owner's place of residence, unless a rule that cannot be excluded sets a different jurisdiction.
If you are a customer in Australia, this choice of law does not deprive you of the rights Australian law gives you that cannot be excluded.